RETURN POLICY
All purchases from gracefullyrestored.com are final sale, we do not accept returns. Please contact us with any questions you many have about a product prior to purchasing.
Our retail store, Gracefully Restored Home, located in Hopkinton Massachusetts offers a 3 business day return policy on items that are in brand new condition with tags attached and with an accompanying sales receipt. If you do not have a receipt you will be issued store credit for the current price of the product. All sale items are final sale.
FAULTY ITEMS
Each package should be opened and inspected upon arrival. You must contact us within 72 hours to report faulty items by submitting a Damage Claim.
Although our standard for quality is uncompromising, there are rare incidents when products break in shipping or make it through quality checks without getting stopped. Don't worry, we'll take care of it quickly and hassle free! If your item is received in damaged or nonworking condition, just email us a photos of the damaged item and the box that it arrived in. You must save all boxes and packaging from these damaged orders until we let you know it's ok to discard them. Please contact us within 72 hours so that we can file a claim with the shipping company. If possible, we will ship a replacement to you. If said item is no longer available a credit will be issued to you.