Local Pickup - Free
$0-24.99 $5 shipping fee
$25-$50.00 $9 shipping fee
$51-$99.99 $14 shipping fee
$100-$124.99 $19 shipping fee
$125-$174.99 $21 shipping fee
$175-$199 $25 shipping fee
$200-$299 $30 shipping fee
$300-$499.99 $40 shipping fee
$500-$799.99 $60 shipping fee
$800-999.99 $70 shipping fee
*We currently only ship to the mainland United States (48 contiguous states).
Select items are shipped from our workshop in Massachusetts, Monday to Friday excluding holidays and weekends. Items typically leave our workshop 8-10 days from the order date, unless otherwise specified.
Other items ship directly from the manufacturer. These items may take 3-4 weeks for delivery.
We ship our orders via UPS Ground, Fedex Ground or USPS. If an item is oversized it will ship via LTL Freight and will require an appointment.
If you need a shipping upgrade just contact us via email and we will give you a quote for the exact cost of shipping.
Unfortunately we do not ship to PO Boxes.
Orders from our Massachusetts workshop are typically delivered 5 - 10 business days travel time from the ship date. If you would like to expedite the shipping and delivery time just let us know (additional shipping fees apply for expedited shipping.)
Orders that ship from the manufacturer may take 4-6 weeks until delivery.
We offer several convenient payment options. You can shop and pay online through our secure checkout using any major credit card (Visa, MasterCard, Discover, or American Express). You can also pay online with PayPal. Our PayPal orders are processed directly through PayPal, while credit card orders are processed through Shopify which is very secure, discreet and is PCI DSS compliant. PCI DSS (The Payment Card Industry Data Security Standard) is an information security standard for organizations that handle credit and debit card information.
Alternatively, you can place an order by calling us at 978-793-2040 and our customer service team will be happy to process your order over the phone via credit card.
All purchases from gracefullyrestored.com are final sale, we do not accept returns. Please contact us with any questions you many have about a product prior to purchasing.
Our retail store, Gracefully Restored Home, located in Holliston Massachusetts offers a 3 business day return policy on items that are in brand new condition with tags attached and with an accompanying sales receipt. All sale items are final sale.
Each package should be opened and inspected upon arrival. You must contact us within 72 hours to report faulty items by submitting a Damage Claim.
Although our standard for quality is uncompromising, there are rare incidents when products break in shipping or make it through quality checks without getting stopped. Don't worry, we'll take care of it quickly and hassle free! If your item is received in damaged or nonworking condition, just email us a photos of the damaged item and the box that it arrived in. You must save all boxes and packaging from these damaged orders until we let you know it's ok to discard them. Please contact us within 72 hours so that we can file a claim with the shipping company. If possible, we will ship a replacement to you. If said item is no longer available a credit will be issued to you.
If you have any further questions about our shipping and return policies, please contact us via email or call 978-793-2040.
Gracefully Restored Team